“Flexi-Covid” Booking Offer

We understand that everyone is currently going through a rather unsettling time, and that booking a ski holiday for winter 2020/21 may not seem feasible right now… BUT we strongly believe that you deserve something to look forward to!
We know that during such unprecedented times like these, different rules must apply and special measures put in place. This is where we feel we can come in.

We want to help you secure your ski holiday and get you excited about getting life ‘back to normal’ without the worry of losing any money!


Introducing our flexible booking offer

We are excited to introduce our new flexible booking offer for winter 2020/21 holidays. This will give you the choice between either a refund of your booking costs or a change in holiday dates if

  • … you cannot travel to resort due to Covid-19 travel restrictions
  • … the 3 Vallées ski resort officially announces to close due to Covid-19

Please read further conditions as set out below:

Our flexible booking offer is valid on all new bookings (up until April 2021) where the booking was confirmed after 01/05/2020. This offer is subject to availability. All other usual terms and conditions apply.

Any cancellations caused by either travel restrictions to France (FCO or relevant governmental body linked to the client’s residential country, announces travel to be unsafe / border closures, announces travel to be unsafe / border closures) or official announcement by the ‘3 Vallées’ that the ski area is closed in relation to Coronavirus disease (COVID-19) or severe acute respiratory syndrome coronavirus (SARS COV-2) or any mutation or variation of these will receive either a refund (minus admin fee – see below) of the holiday payment (deposit and balance payment if applicable) or the option to move the holiday to another date. (Additional costs may be incurred if a more expensive week is chosen.)

Admin fee: A minimal fee applies to cancellations in order to cover a small part of the time and costs involved. The admin fee is a maximum of €150.00 or 2% of the total accommodation cost (whichever is lower).

It is a condition of booking that you take out a winter sports travel insurance policy when booking your holiday to cover you for situations other than Covid-19.
Our ‘flexible booking offer’ is only valid for the two reasons as aforementioned. It does not apply to any other types of cancellation, hence the need for winter sports travel insurance which includes a section relating to this.

Let us know what you are looking for and we will send you our available chalets with a personal price quote!

Chalet Enquiry – Offer page


The importance of travel insurance

And it really doesn’t cost the world…

We want to give some help and advice on the whys and wherefores of insurance. In order to comply with regulations we have asked our house insurance providers MPI Brokers to us an insight.

So, over to MPI…

Despite Covid 19, which has been known about since the beginning of the year together with the FCO warning against all travel overseas given on the 17th March 2020, it is unlikely that cover for this as part of a winter sports travel insurance will become available again any time soon.
However, it is still very important that you to take out winter sports travel insurance when booking your ski holiday.
Some insurance providers will include the points listed below but not all, as policies vary. Therefore it is your responsibility to check your insurance policy to see what is and isn’t included.

  • Emergency medical expenses including amongst other matters if you hurt yourself or fall ill whilst on holiday. This can end up being very expensive especially if you need to be repatriated. The EHIC (if still valid after Brexit) will not cover you for repatriation and not all your medical bills. You will also need to pay mountain rescue and ambulance charges.
  • Cancellation of your trip before you go, usually for personal reasons such as injury or sickness. You can buy our policy if you have a medical condition(s) but under certain circumstances this may be automatically excluded. If you want to cover yourself for this there are procedures in place to request underwriting.
  • Curtailment is for the loss of the cost for the rest of your trip, pro-rata, if you injure yourself or fall sick and have to go to hospital as an inpatient or come home early.
  • Personal liability in case you are sued for causing injury to others or damage to property. Some polices (not MPI) exclude cover if a travelling companion sues you, this could leave you with a big bill.
  • Ski Equipment will cover loss, theft or damage. Many polices will exclude them left unattended in a public place, e.g. outside a mountain restaurant, and even not cover damage in use. This would apply equally to your own or hired equipment. At MPI, being a specialist ski insurance, these restrictions do not apply.
  • Travel and transfer delays which must include costs incurred in the event of a delay.
  • Activities. This must include what you are likely to do and in particular off piste skiing with or without a guide. (It is possible to ski off piste inadvertently).
  • Policy period is very important and people often buy insurance too late. This is where problems can occur if you have to make a claim. You must buy your insurance when you book your trip. To back this up we make it a condition of booking as do most other travel companies.
  • There are other sections to winter sports travel insurance such as baggage, legal expenses, personal accident and so on.
  • A disclaimer is common with many travel companies. That means if you don’t buy a suitable winter sports travel insurance they will not be responsible for any costs incurred or claims made against them if you don’t.

Thank you to MPI for this helpful advice. MPI have asked us to say that this is a snapshot of just some of the issues you should consider. It is certainly thought provoking.

So do check out the MPI insurance winter sports insurance cover!

Receive a 10% online discount when booking via the following link:

Our Chalets

We believe we have some very special chalets to offer to our guests.

From our most luxurious duplex chalet with jacuzzi spa baths, steam shower and boot warmers to comfortable Alpine-style chalet apartments, sleeping between 4 and 12 people. All situated either with unbeatable ski-in ski-out location or within the heart centre of the village!

View all our Chalets

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