Self Catered – Saint Martin is an expanding, independent company that manages multiple chalets / apartments in the Belleville Valley.
We have been operating for 6 years and are now looking for 3 young professionals to join our team.
Ops Manager / Office Assistant
The Operations Manager is a key management position created to take overall responsibility for the operational delivery of our holidays in France to the required high service standards. Reporting to the Managing Directors, the Operations Manager will initially shadow them to learn the role before taking over full responsibility.
This position has long-term potential for someone to settle in the Alps!
Duties
- 40 hours max. per week (from mid November – end of April)
- General overseeing of day-to-day operations
- Guest relations
- Conciergerie – liaising with clients & operators
- Organising + managing cleaning teams
- Chalet quality controls
- Basic accounting
Requirements
- UK National Insurance number + UK bank account
- English + French speaking (intermediate – advanced)
- Proficient writing skills (English + French)
- Full driving license
- Computer knowledge (basic Exel spreadsheet, Gmail, ChaletManager)
- Great attention to detail
- Be organised, diligent and pro-active
- Have a positive and flexible attitude
- Previous experience with Xero accounting program is preferable
Benefits
- A good balance of 3 days office-based and 2 days around-resort work
- 2 full days off per week
- Flexible hours to allow for ski time
- Competitive package depending on the candidate
- Option to expand within the company
Maintenance Person
The maintenance position would be ideal for someone with a can-do attitude and experience in all aspects of maintenance.
If you are looking for a varied role then this job is for you!
It involves day to day repairs in our chalets/apartments and therefore requires you to be on-call during working hours.
Duties
- Take ownership and resolve maintenance issues as and when they arise
- To communicate efficiently with the Chalets Manager/Hotel Manager and resort staff with the progress and projected completion of maintenance works
- To pro-actively identify, note, plan and resolve any maintenance issues in a timely manner
- Interaction with guests
- At times you may also be required to assist with transporting guests around resort
Requirements
- UK National Insurance number + UK bank account
- Intermediate level of spoken English & French
- Full driving license
- Take ownership and resolve maintenance issues as and when they arise
- To communicate efficiently with the Ops Manager with the progress and projected completion of maintenance works
- To pro-actively identify, note, plan and resolve any maintenance issues in a timely manner
- Interaction with guests
- At times you may also be required to assist with transporting guests around resort
Benefits
- Flexible hours to allow for ski time
- 2 full days off per week
- Competitive package depending on the candidate
Joined requirements
- Strong people skills, be cheerful and outgoing
- Be highly motivated, passionate and enthusiastic
- Have the ability to work alone as well as part of a small team
- Willingness to work hard / long hours
- Have an adaptable / Flexible Attitude
- Problem Solving & Complaint Handling
