Please read our booking terms carefully and don’t hesitate to get in touch if you have any questions
5:00pm | Check-Out: 9.00am
You can store your luggage in case of an earlier arrival / departure. Please let us know in advance.
- Security Deposit:
It’s the norm to charge a security deposit on self-catered bookings. The amount depends on the size and standard of the property. You will find a list below.
We will collect the security deposit along with the balance payment and release it once we checked the property after your departure.
€700 | £650
Chalet Le Grand Cœur, Le Cœur Blanc + Chalet Astilla
€600 | £560
€500 | £470
Chalet Saint Pères, Chalet Fruitière – Astragle, Chalet Fruitière – Camarine, Chalets Prestige, Chalet Ann
€300 | £280
Chalet Fruitière – Bernardie, Chalet Alice Velut – Perce Neige
€200 | £190
Chalet Alice Velut – Azalee, Iris, Marguerite + Violette
- Extra person fee:
Some of our properties have the option of increasing the capacity and adding extra people on a sofa or fold-out beds. In this case the charge for adding an extra person is 20% of the per person price (Listed price divided by total number of beds in the chalet). The minimum fee is €50 per extra person.
You will arrive to a fully cleaned property. In the event that you find it hasn’t been cleaned properly on arrival please contact us immediately so we can rectify this as soon as possible.Before your departure we require you to:
– leave the apartment in a tidy and acceptable state
– remove all rubbish and recycling
– leave all the kitchen contents clean
– wash, dry and clear away all dishes
– strip beds and put linen / towels in one pile
– sweep out fireplace
– return furniture as well as other items to their original position
- Smoking & Animals:
There is a strict no smoking policy in all of our chalets. Furthermore pets are not allowed unless permission is specifically requested and given at the time of booking.
Please find our full ‘Terms & Conditions’ by clicking here.